Privacy Policy
At Ribanier ("Ribanier", "we", "us") we take the protection of your personal data seriously. This policy explains which data we process and why when you visit ribanier.com or contact us, in line with applicable data protection laws including the Turkish Personal Data Protection Law No. 6698 (KVKK).
Data Controller
The data controller for personal data processed on this website is Sadık Yıldırım, operating under the Ribanier brand. Address: Istanbul, Turkey · Email: info@ribanier.com
1. Information We Collect
When you contact us via the project request form, email or WhatsApp, we collect the information you provide: your name, email address, phone number, company or brand name, project details and any files you upload. To keep the website secure and improve it, technical data such as IP address, browser and device information, pages visited and on-site interactions are recorded automatically.
2. Purposes and Legal Basis
We process your data to respond to your request, prepare proposals and carry out contract processes, keep the website secure and prevent abuse, and analyse website usage to improve our services. This processing is based on taking steps prior to or performing a contract, complying with our legal obligations, and our legitimate interests. We never send you marketing messages without your explicit consent.
3. Cookies & Analytics
We use strictly necessary cookies to remember your language preference and session and to secure our forms. Visit statistics are collected by our own first-party analytics system running on our servers; this data is not used for advertising and is never sold. You can manage or delete cookies in your browser settings.
4. Third-Party Services & Transfers
We use Google reCAPTCHA to protect our forms and contact buttons against spam and abuse. Messages you send to the AI assistant on this site are forwarded to an AI service provider to generate a reply and are stored to maintain service quality; please do not enter personal or confidential information there. When you contact us via WhatsApp, WhatsApp (Meta) terms apply. Our hosting and email providers access data only to provide their services. Some of these services run on servers outside Turkey, so your data may be transferred abroad. We never sell your personal data.
5. Data Retention
We keep personal data only for as long as required for the purpose it was collected for and for the retention periods required by law; afterwards it is deleted, destroyed or anonymised. Visit and technical logs are purged automatically at regular intervals.
6. Data Security
We apply appropriate technical and organisational measures — such as encrypted connections (HTTPS), access control and regular security updates — to protect your personal data against unauthorised access, alteration, disclosure or loss. Files sent via the project form are stored in a non-public location.
7. Your Rights
You have the right to learn whether your personal data is processed, request information about it, learn the purpose of processing, know the third parties it is transferred to, request correction, deletion or destruction, and object to processing. To exercise these rights, contact us at info@ribanier.com; we will respond free of charge within 30 days at the latest.
8. Changes & Contact
We may update this policy as our services or the law change; the current version is always published on this page. For any privacy questions, contact us at info@ribanier.com.